FACT Act


The Fair and Accurate Credit Transactions Act (FACT Act) was enacted in 2003 and amends the Fair Credit Reporting Act (FCRA), a federal law that regulates, in part, who is permitted to access your consumer report information and how it can be used. The FACT Act entitles consumers to obtain one free copy of his/her consumer file from certain consumer reporting agencies during each 12-month period.

Please note that a consumer file does not necessarily exist for you. For example, if you have not applied for employment with a customer that we serve, we likely will not have an applicant background report on you.

To request a free copy of your applicant background report from Certifinder, call 1-800-327-6160 or send your name and address by mail. A report request form will be sent to you to complete and return. Please note that you will have to verify your identity prior to any information being released. If you already have a copy of your applicant background report and wish to dispute specific information, you will need to submit a similar request for reinvestigation.

Certifinder, LLC
Attn: Consumer Request
460 N. University Avenue, Suite 201
Provo, UT 84601

If you have any concerns regarding identity theft or would like to order a copy of your credit report, please visit the
Annual Credit Report site, which provides a free credit report every year from the three major credit bureaus.